Helpful staff, right person at a office , was smooth from book to return a car. Haven’t book a car before arrival, and after 1 hour here had a key in my hands. (Tried few other offices
Tomas Garlečionka
Friendly staff, helpful and quick to act, the only one at the airport who provided service without a credit card, a debit card was enough. The car was in perfect condition, the car
Ján Haring
Die Abholung und auch die Rückgabe des Wagens war schnell und unkompliziert. Die Autovermietung befindet sich zwar nicht direkt im Flughafengebäude aber man kann sie leicht zu Fuß erreichen.
Su Ma
Reibungslose Abwicklung sowohl bei der Abholung des Wagens als auch bei der Rückgabe. Hat alles super geklappt inclusive der Shuttle Ntzung . Lob und ein Dankeschön an die Mitarbeiter
Harald Hesse
Unkomplizierte Übernahme und Rückgabe des Autos. Sehr empfehlenswert. Preis-Leistungsverhältnis passt. Komme gerne wieder.
Günter Butenuth
Muy buena experiencia. Muy buen trato y rapidez en coger el teléfono para dar las informaciones pertinentes y alguna que otra sugerencia. Si volvemos a necesitar, seguro que repetimos
Daniel Cancelo Calejo (DANCANTENIS)
I recommend SOLO Rent a Car in Malaga. The company provides excellent service – the staff are very friendly, helpful, and well‑organized, and the entire rental process is quick and
Jakub Oleksiak
Sehr zügig, sehr freundlich und nach einem Reifenschaden hat es zwischen Meldung, Abschleppdienst und Weiterfahrt im Ersatzfahrzeug gerade mal eine Stunde gedauert. Gerne wieder!
André Roßeck
Had an absolutely amazing experience with SOLO rental. Easy check in and out process, great vehicle provided for an absolutely fantastic price! Great customer service with an airport
Don Samim
Helpful assistance at airport with easy transfer. Car was better than expected and performed fine. Deal was best I could find for a long stay (over 30 days). Shuttle back to airport
G B
Great rent-a-car, very professional, easy to book, car handover very easy, could recommend for sure
Nadja Ilic
Excellent experience except that it’s not well marked on the map or roads exactly where to return the car
Camille Chammas
Prima verhuurbedrijf goede auto en reageren snel op eventuele gebreken. Denken in oplossingen.
Monique Opdam
Gute Autos zum guten Preis. Sehr nette, unkomplizierte und schnelle Abwicklung. Sehr empfehlenswert.
Per Czapla
Great customer service. Friendly smiles, always willing to help. Will be a repeated customer.
Angie Peitler
Reserve una furgoneta para ir con toda la familia de Málaga al Rocío y super contento tanto con el trato como con el vehiculo ya que era muy cómodo y pudimos entrar los 8 y en la carretera
Pedro Pérez
Sehr unkomplizierter, schneller und freundlicher Service. Sprechen sehr gut englisch und russisch
Thomas G.
Har hyrt hyrbil många gånger i tjänsten och kan ärligt säga att detta var det smidigaste, bästa, trevligaste och vänligaste bemötande och hjälp jag någonsin fått. När vi kom ut från
Magnus Persson
    Renting a Car with Pets: Rules & Cleaning Fees with SOLO rent a car

    Many travellers wonder: “Can I bring my pet inside the rental car?” or “What happens if the car smells of dog fur?” If you plan a rent car Malaga airport or rent a car in Alicante airport trip with an animal, here’s what you need to know to avoid penalties, extra cleaning fees, or worst case, losing your deposit.

    Our Policy on Pets in the Vehicle

    • Strictly prohibited. According to the rental agreement at SOLO rent a car, pets or animals are not allowed inside the vehicle under any circumstances. This includes small, non-shedding pets.
    • The reason is hygiene standards, risk of allergic reactions for future customers, damages such as stains, fur, odor, scratches.
    • If you have a service animal (officially certified), contact us in advance to clarify any allowed exception — otherwise, policy stands.

    What Breaching the Pet Policy Means

    • If you bring a pet contrary to the agreement and it’s discovered during vehicle return, the rental will likely be inspected more thoroughly.
    • The car may be refused until cleaned; you may be charged additional cleaning fees, or in extreme cases, forfeit of full deposit.
    • Your booking may be considered in breach of contract, depending on the severity of the damage or smell.

    Renting in SOLO rent a car is:

    • Full insurance
    • Free shuttle bus
    • Pay online or upon delivery
    View fleet

    Cleaning Fees & Charges

    • SOLO rent a car applies a deep cleaning charge if odor, stains, pet hair or damage require more than standard cleaning.
    • The actual cost depends on how severe the issue is: light fur/odor might incur a smaller fee; heavy damage or persistent smell may cost significantly more.
    • Before renting, inspect the vehicle, report any existing pet or fur traces, to avoid being blamed later.

    Why This Policy Matters for All Renters

    • Ensures all vehicles are hygienic and acceptable for all customers.
    • Helps protect people with allergies or sensitivities.
    • Maintains the high standard of cleanliness and quality of fleet for car hire at Malaga airport and Alicante airport car rental customers.

    Tips to Avoid Problems

    • Always travel without pets unless you have prior written approval.
    • If your pet has been in the car (e.g. you drove separately), bring it back clean or alert us right away.
    • Choose car hire time late enough to clean properly if the previous renter had pets, just in case.
    • Photographic evidence at both pick-up and return helps; note any issues on pick-up so you’re not charged unfairly.

    In short: whether you are going to hire car Malaga airport or Alicante airport rent a car, bringing a pet in the rental vehicle without permission can lead to cleaning fees or deposit loss. At SOLO rent a car, we care about hygiene and fairness — and enforcing this rule protects all our customers.

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    2025-09-24