What to Do if Your Flight Is Delayed: Protect Your Booking with SOLO rent a car

{{ locationFromText }} - {{ locationToText }}

Select the location

Passenger cars

Vans

Long-Term Car Hire

new

Pick-up and Drop-off location

Pick-up location

Drop off location

Pick-up Date and Time

Drop-off Date and Time

Show offers

Please choose the pick up location

Please indicate the return date of the vehicle

Return at the same location

Pick-up and Drop-off location

Pick-up location

Drop off location

Pick-up Date

Drop-off Date

Show offers

Please choose the pick up location

Please indicate the return date of the vehicle

Return at the same location

Car rental from 60 days with maximum benefit

Helpful staff, right person at a office , was smooth from book to return a car. Haven’t book a car before arrival, and after 1 hour here had a key in my hands. (Tried few other offices

Tomas Garlečionka

Friendly staff, helpful and quick to act, the only one at the airport who provided service without a credit card, a debit card was enough. The car was in perfect condition, the car

Ján Haring

Die Abholung und auch die Rückgabe des Wagens war schnell und unkompliziert. Die Autovermietung befindet sich zwar nicht direkt im Flughafengebäude aber man kann sie leicht zu Fuß erreichen.

Su Ma

Reibungslose Abwicklung sowohl bei der Abholung des Wagens als auch bei der Rückgabe. Hat alles super geklappt inclusive der Shuttle Ntzung . Lob und ein Dankeschön an die Mitarbeiter

Harald Hesse

Unkomplizierte Übernahme und Rückgabe des Autos. Sehr empfehlenswert. Preis-Leistungsverhältnis passt. Komme gerne wieder.

Günter Butenuth

Muy buena experiencia. Muy buen trato y rapidez en coger el teléfono para dar las informaciones pertinentes y alguna que otra sugerencia. Si volvemos a necesitar, seguro que repetimos

Daniel Cancelo Calejo (DANCANTENIS)

I recommend SOLO Rent a Car in Malaga. The company provides excellent service – the staff are very friendly, helpful, and well‑organized, and the entire rental process is quick and

Jakub Oleksiak

Sehr zügig, sehr freundlich und nach einem Reifenschaden hat es zwischen Meldung, Abschleppdienst und Weiterfahrt im Ersatzfahrzeug gerade mal eine Stunde gedauert. Gerne wieder!

André Roßeck

Had an absolutely amazing experience with SOLO rental. Easy check in and out process, great vehicle provided for an absolutely fantastic price! Great customer service with an airport

Don Samim

Helpful assistance at airport with easy transfer. Car was better than expected and performed fine. Deal was best I could find for a long stay (over 30 days). Shuttle back to airport

G B

Great rent-a-car, very professional, easy to book, car handover very easy, could recommend for sure

Nadja Ilic

Excellent experience except that it’s not well marked on the map or roads exactly where to return the car

Camille Chammas

Prima verhuurbedrijf goede auto en reageren snel op eventuele gebreken. Denken in oplossingen.

Monique Opdam

Gute Autos zum guten Preis. Sehr nette, unkomplizierte und schnelle Abwicklung. Sehr empfehlenswert.

Per Czapla

Great customer service. Friendly smiles, always willing to help. Will be a repeated customer.

Angie Peitler

Reserve una furgoneta para ir con toda la familia de Málaga al Rocío y super contento tanto con el trato como con el vehiculo ya que era muy cómodo y pudimos entrar los 8 y en la carretera

Pedro Pérez

Sehr unkomplizierter, schneller und freundlicher Service. Sprechen sehr gut englisch und russisch

Thomas G.

Har hyrt hyrbil många gånger i tjänsten och kan ärligt säga att detta var det smidigaste, bästa, trevligaste och vänligaste bemötande och hjälp jag någonsin fått. När vi kom ut från

Magnus Persson

Blog SOLO RENT A CAR
What to Do if Your Flight Is Delayed: Protect Your Booking with SOLO rent a car

What to Do if Your Flight Is Delayed: Protect Your Booking with SOLO rent a car

Missing your pick-up time because of a delayed flight can be stressful, especially when you need to rent a car at Alicante airport or car hire Malaga airport. At SOLO rent a car, we want to help you avoid losing your reservation. Here’s what you need to know.

Understanding the NO SHOW Policy

What is NO SHOW? According to SOLO rent a car’s Terms & Conditions, if you do not pick up the vehicle at the reserved date/time or within the courtesy period (grace period) and you haven’t informed us of your delay, the reservation will be marked as NO SHOW.

How long is the grace period? SOLO rent a car will hold the reserved vehicle for 120 minutes after the scheduled pick-up time. If you don’t arrive or notify us within that time, it’s considered NO SHOW.

Refunds for NO SHOW? Once the rental period starts, or if NO SHOW occurs, no refund is possible. Even if your flight is delayed, if you fail to inform us, the booking can be lost.

Renting in SOLO rent a car is:

Full insurance
Free shuttle bus
Pay online or upon delivery

View fleet

How to Notify Us If Your Flight Is Delayed

As soon as you know your flight will be delayed, please email us at support@sologroup.net with your booking number, the new estimated arrival time, and any supporting info (flight number, expected landing time).

You can also call us via our support lines. Being proactive helps us keep your reservation valid.

Tips for Choosing Your Booking Time

When making your reservation, factor in potential delays: international flights, connections, delays in customs. Better to pick a later pick-up slot if your arrival is uncertain.

Avoid booking the car too close to late evening if you know your flight may arrive at or past closing hours. Offices may not be open, or staff may not be able to wait.

Check the airport car hire or rent a car office hours in Málaga or Alicante and choose a time comfortably within those hours.

What Happens If I Arrive Late but Not Too Late

If you arrive within the 120-minute grace period, and you have informed us, we will do our best to have the car ready for you. Your reservation should be honored—provided all documents are in order.

If you arrive after that grace period without notification: NO SHOW applies. You risk losing the car or the reservation.

Final Thoughts

SOLO rent a car on Google Maps

Marbella

Malaga

Rent a car

Flight delays happen. The best way to protect your booking with SOLO rent a car is:

Choose a pick-up time that gives you buffer if your flight is delayed.

Always check the grace period (120 minutes) in the contract.

Notify support@sologroup.net

or call us immediately if you see your arrival will be late.

By doing this, you avoid NO SHOW issues and still get your car at Malaga airport car hire or Alicante airport car rental without extra stress.

0 comments

Add comment